Terms and Conditions

General Terms and Conditions

• Smoking is not permitted aboard the ferry.
• Please obey any reasonable request from any member of the crew.
• Bar staff are trained in the responsible service of alcohol and service will be refused to any intoxicated passenger.
• No alcohol is to be brought onto the ferry.
• Passengers must not bring any illegal substances onto the ferry
• All prices and inclusions on the website are subject to change at any time.

Unique Sydney Tours and Cruises reserves the right to add, withdraw, substitute and/or vary advertised routes, prices, departure times and locations without notice if considered necessary for the safety and welfare of the ferry, its passengers and crew. However, reasonable effort will be made to maintain arrangements as advertised. Unique Sydney Tours and Cruises will not be liable for any loss or expense incurred by a passenger as a result.

The Master of the vessel reserves the right to refuse entry of a passenger onto the ferry and to require a passenger to disembark the vessel in the Master's discretion.

Offensive behaviour will not be accepted. This includes passengers that behave in any way that interrupts the enjoyment of the experience for other people. If a passenger behaves in a way that negatively impacts others, the skipper or host will:

a.  Refuse service of alcohol to that person for the duration of the cruise.

b.  If offensive behavior continues, the host and skipper have the right to remove that person along, along with any person who has supplied them with alcohol, via water taxi at their expense.

To the extent permitted by law, Unique Sydney Tours and Cruises and its employees shall not be liable for any claims, losses, damages, injuries, costs and expenses suffered, sustained or incurred (including but not limited to indirect or consequential) as a result of, or arising out of, or in any way connected with the tour.

The passenger releases Unique Sydney Tours and Cruises for any claim incurred including but not limited to a claim for death bodily injury damage or loss of property during embarkation and/or disembarkation to or from the vessel and/or at all times whilst onboard the vessel itself, unless caused by wilful misconduct or reckless disregard of Unique Sydney Tours and Cruises.

Where an agent on behalf of Unique Sydney Tours and Cruises enters into a sale, booking or any other transaction then that agent shall indemnify Unique Sydney Tours and Cruises for any loss, damage or expense incurred by Unique Sydney Tours and Cruises as a result of any misrepresentation, breach of contract or act of negligence by the agent.

Passengers may be filmed/photographed during the cruise. Unique Sydney Tours and Cruises reserves the right to use or reproduce such film/photos for any purpose without notification, compensation or payment.

Food

• Menu may vary without notice.
• Our food may contain nuts.

Terms and Conditions for Sale of Tickets

Kids tickets are for children aged from 5 to 15 years. Children under 5 years old are allowed free of charge but must be under constant parent/carer attention. Please consider the disposition of your child - they must be able to be controlled and not impact on the enjoyment of other passengers.

You must be at the appointed boarding destination 15 minutes prior to the scheduled tour time. The ferry cannot wait for late arrivals.

Tickets are non-refundable, but are transferable to another person for the same scheduled tour date and time. Please contact the booking office on 02 8015 5571 to advise the name of the substituted passenger.

Bookings can only be changed up to 7 days prior to the original tour date. Tickets can only be changed by our ticket office, contactable on 02 8015 5571.

The ferry will depart in wet weather - tickets will not be refunded due to rain. Bring wet weather gear if it looks like rain, it is all part of the adventure.

Cancellation of Daily Scheduled Cruises

If weather conditions, mechanical problems or other factors cause the Master to cancel the tour, Unique Sydney Tours and Cruises will be free from liability for failing to provide a service. Customers will be issued with a gift certificate to be used within one year. No refunds will be made.

Terms and Conditions for Gift Certificates

• Gift certificates are non-refundable, but are transferable to another person.
• Patrons redeeming gift certificates will receive the current inclusions offered at the date of tour.
• Gift certificates are non-transferable to another date after confirmation of booking date.
• Gift certificates are non-redeemable for cash.